Shipping policy

All orders are processed within 1–2 business days.

Estimated delivery time is 2–4 weeks from the date of purchase, as items are shipped from our trusted international suppliers. We know that’s longer than many stores, and we appreciate your patience — each piece is worth the wait!

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey.

If your order hasn’t arrived within 5 weeks of purchase, please contact us at ChloesClosetPets@gmail.com and we’ll look into it right away.